Old passport in home office



  • My family returned back from Uk on 1st of February 2017 through voluntary departure as our FLR was rejected. But in the airport we didnot get my husband's passport. The home office person who came to provide us our
    passport told us he will contact us to return my husband's passport but till now we hadnot heard any news. We try to contact UKVI but we couldnot get proper reply.
    I would like to request you if you could help us to get his old passport as our old passport is still necessary to travel other country. We are facing lots of problem because of that .
    Thank you!


  • Immigration Adviser

    @suzi
    Dear Suzi, I am sorry to hear of your situation. I would advise that you make a formal complaint to the Home Office, details can be found at:

    https://www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure

    I hope you do not have to wait too long for the passport to be returned.


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